[* Confirmation required *] What should I be careful about?

surely,Before orderingPlease read the following beforeUnderstand the characteristics of the productI hope thesePrecautionsToUnderstanding and consentAfter receiving it,OrderingWe would appreciate your cooperation.

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○ Delayed confirmation of images is the cause of delayed delivery!

At our store, we always send you an image via email within 3 business days of receiving your order. Production will begin after you have approved the image, so if this confirmation is delayed, production will be delayed and everything will be delayed. Please be especially careful if you are in a hurry! Even if you order quickly by express delivery, it will be pointless if the delivery date is delayed because of a delay in confirming the image.

○ If you have not received the e-mail from our shop within 3 business days after ordering, check the junk e-mail!

There are many cases where customers are unable to receive emails from our store due to their email settings. info@pl8hero.com Please review your settings so that you can receive emails from .

○ If you can't find the email from our shop in the junk email folder ...

Please contact us using our inquiry form. Please make sure to check your settings before contacting us so that you can receive emails from the above email address.

Contact Us

May be produced without approval

In our shop, basicallyWithin 3 business days of orderTo,Sending an image to a customerWe are doing the following.

However,If we are unable to contact you for a certain period of timeteeth,Short Message (SMS)Customers have registered usingResend message to mobile phoneWe are doing it.

If you are unable to contact the customer for an extended period of time after sending an SMS,[Production without approval]Transition toI will do it.

[Production without approval]And it will be sent before productionProceeding to production without approval of the imageI say.

This is because we were unable to contact the customer and, despite the payment being received,It is difficult to hold production of orders for long periods of time.That's why.

All our products are"Custom-made products" that are produced one by one for each customerTherefore,Once production beginsOnce that happens,Subsequent modifications, cancellations, and refunds are not possible.

Therefore,Once [production without approval] has begun, even if there are corrections, they cannot be made later.Please understand that.

To prevent this from happening, we have explained the above.Please be sure to take measures to block spam emails before placing your order.

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Precautions for delivery

You have registeredDelivery address mistakeThere are alsoJust movedThen, go to the post office in your area.You have not submitted a "change of address notification"In this case, we will ship the item"Delivery failure due to unknown delivery address"For this reason,The product will be returned to our storeThis is the case.

In that case, the shipping fee for the product that has already been shipped will be confirmed, so if you want to resend it a second time,Separate reshipping fee requiredIt becomes.

This will be a very unnecessary expense, so when orderingPlease double check that your shipping address is correct.please.

Just movedFor those who arePlease submit a "change of address notification" to the post office before shipping the product.I hope so.

In addition, basicallyResponsibility for handling luggage after product shipmentteeth,It is left to the transport companyTherefore, if there are any changes after shipment, please refer to the email we sent you at the time of shipment.Please contact the shipping company directly using the tracking number.Thank you.

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Precautions common to all products

○ Difference between the color on the screen and the actual product:

The data is created on a PC, but when it is actually printed on a plate, it may be slightly darker or lighter than the color on the screen. Therefore, the color may be different from the image sent for confirmation.

○ Print unevenness and blur:

During the printing process, slight unevenness or blurring of the print may occur due to the heat conduction and pressure applied. In particular, in winter, the ink flow is poor, and even if the temperature is controlled, small ink spots may be seen on the print.

○ Print near the edge:

Especially in designs where the background is entirely colored, the edges of the plate may have white lines as shown in the photo or the coating may peel off. This is due to the lines that are attached when cutting metal, which is inevitable due to the manufacturing method.

○ Made in the USA, good or bad:

Because the plates are made in the US, the quality is also American standard. The characteristic of American-made plates is that they are not as delicate as Japanese-made plates, and are often rather rough. There are often plates that are scratched from the start, and there are individual differences in the position of the holes in the plates. We hope you will understand that this is also part of the "flavor" of American-made products.

○ Please use and store in a place that is out of the reach of children:

It may lead to an unexpected accident. When using and storing it, please be sure to keep it out of the reach of children.

○ Scratch resistance:

It is not resistant to external damage such as scratches. If it is scratched with a strong force, the external print may come off. Please be aware of this in advance.

○ Curved or damaged

Aluminum is a relatively soft material among metals. Therefore, even a small amount of force can cause it to bend. Repeated bending can make the part brittle and cause it to break.

FRP products are also stronger than plastics, but they can be damaged or cut if a force that exceeds their durability is applied.

With either material, the cut surface may be sharp, so if it is damaged, immediately stop using the product and discard it.

○ Character content that is unethical

If we judge that the character content is against general ethics, or if it is abusive or swearing that refers to a specific person or group, we may refuse to use the character content.

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○ Display in alternative font

If you wish to change the text from the original design to the text you desire, please note that for some designs, we may not have the exact same font data as the original design, so we may have to use a similar font as an alternative.

In the above example) In the original design, if you change the part of "California" to "Welcome", it will be displayed as a substitute with a similar font.

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Precautions common to license plates and signboard products

○ Sharp edges:

The edge of the plate is about 0.6mm aluminum, so it is sharp depending on the angle. Please be careful not to cut your hands when handling. When children touch it, parents should pay close attention to it and be careful not to cause an unexpected accident. Please keep away from contact with children as much as possible.

○ Print marks on the back side:

Aluminum is basically exposed on the back of the plate, but in rare cases [marks burned on another plate] may remain lightly. This is a phenomenon in which the outer frame of what was pressed before it is slightly burned when it is applied to the press. We are working to prevent this from happening as much as possible, but we apologize for the inconvenience that some may remain.

○ Outdoor use

Although we use plates and inks that are resistant to ultraviolet rays, we cannot completely prevent fading from ultraviolet rays. Fading will inevitably occur over many years of use. However, the deterioration of the color will progress slowly.

○ Installation on vehicles

These plates are American size, so they cannot be installed on Japanese cars. Even if they can be installed, their use on public roads is prohibited by the Road Traffic Act. For example, it is okay to install them for dress-up purposes, such as at a car show, but it is a violation to drive on public roads with these plates installed.

○ Optional magnet sheet

  • If you attach it to the outside of your car, the magnet will easily come off while you are driving.Never attach to a moving vehiclePlease do.
  • Do not attach within reach of children.It may fall and hit a child, resulting in unexpected injury.
  • Please be sure to use the entire set for each plate.If a certain number of magnets are not installed, the magnetic force will not be able to withstand the weight of the plate and there is a risk that it will fall off the wall.
  • Magnetic sheets are small and may be swallowed.Always store out of reach of childrenPlease be careful to do so.
  • Magnets may lose their magnetic power if exposed to high temperatures for a long period of time.Not suitable for outdoor use or on hot surfacesPlease be careful.

Click here for how to install the magnet sheet and order

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Precautions for embossed plate

○ It will bend by all means:

Since the base material is thin aluminum, when embossed, the entire plate will be distorted and inevitably curved. We try to restore it to its original state by using rollers before shipping, but it is difficult to restore it to a clean state.

The main reason is that our plates can be produced from one piece.

For example, to produce just one plate, we cannot use fully automated industrial machines, because we would need to prepare several thousand plates to run the production line.

In such machines, it is possible to produce using thicker plates because it can be pressed with a strong force such as hydraulic type.

However, for products like ours that are produced one at a time, they are all handmade one by one. Because there is a limit to human strength, we use thin plates and hand press each character one by one with an engraving machine.

Therefore, it will inevitably bend. We hope you will understand.

○ The embossing may shift:

After printing, we emboss the product to match the print. Because the metal distorts during embossing, the embossing position and the print may be misaligned by a few millimeters. We try to adjust the position as much as possible to avoid misalignment, but please understand that there may be an error of up to about 5 mm.

○ Embossing may open holes:

When embossing, depending on the shape of the surrounding letters, the metal may stretch too much and break, leaving a hole of about 0.5 mm. We make adjustments to prevent holes from being created, but in areas where the force of the embossing is concentrated, breakage is inevitable.

○ Only the main characters (1) are bumpy:

Only (1) main characters are embossed unevenly. Others are flat prints.

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Dog tag

○ Print crushing, unevenness, and blurring of fine characters:

Since the original product is small, small letters and logos may be slightly crushed. Especially when the background color is black or other dark colors, thin lines may be difficult to see. Also, during the baking process, slight unevenness or blurring of the print may occur due to the heat conduction and pressure applied.

○ Metal allergies

This product is made of aluminum. The ball chain is made of stainless steel and brass. If you have metal allergies, please be careful when handling this product.

○ Installation on pets:

The chain may break due to the pet's violent movements. In addition, because it is a small product, there is a possibility that the pet may swallow it. When using the product, it should only be used when the owner is within sight, and never leave the pet on it. This may lead to an unexpected accident.

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Front mirror tag

○ Product curvature and individual differences:

The material used for the front mirror tag has the characteristic of expanding and contracting when printed. Since printing is done on one side at a time, there may be individual differences between the front and back due to the difference between before and after expansion and contraction, even if the exact same data is printed. Also, when expansion and contraction occurs due to heat, the temperature difference between the front and back may cause the tag to bend slightly. Please be aware of this in advance.

○ Precautions when soaking in fragrance:

Please prepare your own fragrance. We recommend using an atomizer when spraying fragrance. If the fragrance itself is colored, the color may transfer to the product. Do not leave a large amount of fragrance soaked in the product in the car as it may cause a fire if it is flammable. Also, inhaling a large amount of fragrance in a small space may rarely induce asthma, although this varies from person to person. If you have a child with a respiratory disease, you are more likely to be sensitive to asthma than an adult, so we recommend not soaking the product in fragrance.

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Car flag

○ Do not pinch strongly! & Don't open the windows too much!

When installing the flag, if you clamp the pole too tightly, it may damage the power window, the pole itself, or the window frame gasket. Make sure it only lightly touches the window frame. On the other hand, if you open the window too far, the flag may fly away in the wind, which is very dangerous, so please make sure to clamp it just "lightly."

○ The glass and body may be scratched.

Please note that the flag is designed to be clamped to the window glass, so the parts that come into contact may get scratched. Also, the flag may get scratched if it is blown by the wind and hits the body.

○ Be sure to check the strength before installing and running!

Although the material is resistant to sunlight and rain, it may deteriorate over time and break if used continuously for many years. Before installing and driving, push and pull it with your hands to check its strength. If it breaks while driving and causes an accident, the driver will be held responsible. Please note that we are not responsible for any incidents or accidents caused by the user's incorrect use.

○ Do not open the window with the flag while driving!

If you open the window where the flag is attached even slightly, the clip may be blown off by the wind and fly away. If you are installing the flag on a window where children will be sitting, please be careful not to open the window under any circumstances by using child locks, etc.

○ Please refrain from using on rainy days.

When the fabric absorbs moisture, it becomes heavy, and the poles are unable to support the weight, which can lead to damage. Heavy rain or strong winds can increase the risk of damage, which can lead to unexpected accidents. Please refrain from using the tent on rainy days.

○ Please remove it when you leave the car!

There is a risk of theft. There is a possibility that someone could break the window glass through a small gap in the window, so be sure to remove the lock when leaving your car.

○ Please be careful about the size that can be pushed out of the car.

Flags are installed by clamping them between windows, so they are generally installed so that they extend upwards. The Road Act generally stipulates that the maximum height that a flag may extend beyond a vehicle is 3.8m above the ground. (To be precise, it is "3.8m minus the height of the vehicle's loading area.") Please be careful to ensure that when you install a flag, it is within 3.8m above the ground.

○ Print quality

Since each item is produced by hand, there may be slight print misalignment, uneven coloring, blurred prints, color transfer, etc. Please note that the color of the image sent for proofreading may differ slightly from the actual product.

○ About care

If it gets dirty, wash it by hand using regular laundry detergent. The flag cannot be removed from the pole, so wash the pole together. Never wash it in a washing machine, as this may damage the pole or the inside of the washing machine. Also, be careful not to mix it with other laundry, as the colors may transfer. Finally, do not use a dryer, so be sure to air dry.

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Sticker

○ Small bubbles

All of our stickers are coated with PVC vinyl. When applying this coating, small bubbles may inevitably enter. Please note that this is unavoidable due to the manufacturing method.

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Complaints in the above items are not covered by compensation. In addition, we do not take any responsibility for accidents and incidents that occur when we do not use our products correctly. If you do not agree, please do not place your order.