How soon will it arrive?

For shipping within Japan

• From your orderAbout 4 to 7 daysDelivered in just a few minutes!
• If you are in a hurry,Express Delivery (additional option)"inAbout 1 to 4 daysThis allows for speedy production.

*Delivery time is approximateis.Delay in approval of imageor,FixesIf there was,If your payment is lateetc.,Delivery dates will be delayed.moreover,busy seasonorLong-term vacation periodIn addition, please note that for bulk orders of 30 or more, delivery will take at least 7 to 14 business days.

○ If you are in a hurry, please purchase additional [Express Delivery Option]!

Express Delivery Optionsteeth+1650 yen (tax included) additional optionIt will be.

When placing an order, we often receive the comment "Please deliver as soon as possible."We cannot speed up production just by receiving comments..

In a hurry?When orderingAdding express delivery optionsThank you.

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For overseas shipping

PL8 HERO also ships overseas.

If you use express delivery, you can shorten the normal production period from 3 business days to 1 business day.

Delivery takes approximately 4 to 7 days from the time of shipment, but there may be significant delays due to weather, global events, import customs clearance, etc.Please note that we cannot guarantee delivery even if you use express shipping.

In addition, in the case of overseas shipping, the customs duty and consumption tax incurred at the time of import will be borne by the recipient. These costs may be incurred in addition to the item price and payment may be charged at the time of customs clearance or arrival of the package.

Unfortunately, this customs duty and sales tax will vary depending on the country in which you receive them, so we cannot tell.

In addition, due to global logistics restrictions caused by Covid-19,Shipping is limited to certain countries.

If you get an error message during checkout stating "We cannot ship to the address you entered," this is because we are currently unable to ship to that area. We apologize for the inconvenience.

If you want to know the shipping cost, you can check the amount by adding the desired item to the cart, proceeding to checkout and entering the shipping address, so please try it.

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○ PL8 HERO production schedule

We receive many orders every day, and we handle design creation, website management, product production, and customer support.All consistentdo,Operated by a small staffWe are doing it.

SoWork more efficientlyIn order to measure this, the following is basically done:scheduleWe produce our products in the following areas:

• It will arrive in 1 to 3 business days after shipping. (In the case of overseas shipping, it will arrive in about 4 to 7 days)
• Orders by express delivery will be produced at any time after the proof image is approved, regardless of the above schedule.
• During the holidays such as the year-end and New Year holidays and Japanese holidays, it often resumes from the production day after the holidays.
• During the busy season, production may not be in time for the above schedule, and delivery may be slightly delayed.

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▼ Summary of production schedule

• Ship Date:
  Every weekTuesdayandFriday
  
  
• Image Approvaldeadline:
  Monday morningApproval by ▶ The next day (Tuesday)Shipped to
  Thursday morningApproval by ▶ The next day (Friday)Shipped to
  
  
• Express Delivery
  Regardless of the above scheduleOnce we have confirmed your approval of the image,Production on demand
  
  
• Weekends, national holidays, New Year's holiday, Obon period in August, and other temporary closures:
  Next business dayProduction resumed from
  
  
• During busy periods or when we receive a large number of orders:
  There may be cases where production is delayed from the above schedule.

• For bulk orders of 30 or more:
  It may take a minimum of 7 to 14 business days for delivery.

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Precautions for delivery (only for domestic delivery in Japan)

You have registeredDelivery address mistakeThere are alsoJust movedThen, go to the post office in your area.You have not submitted a "change of address notification"In this case, we will ship the item"Delivery failure due to unknown delivery address"For this reason,The product will be returned to our storeThis is the case.

In that case, the shipping fee for the product that has already been shipped will be confirmed, so if you want to resend it a second time,A separate re-shipping fee (¥480) will be charged.It becomes.

This will be a very unnecessary expense, so when orderingPlease double check that your shipping address is correct.please.

Just movedFor those who arePlease submit a "change of address notification" to the post office before shipping the product.I hope so.

In addition, basicallyResponsibility for handling luggage after product shipmentteeth,It is left to the transport companyTherefore, if there are any changes after shipment, please refer to the email we sent you at the time of shipment.Please contact the shipping company directly using the tracking number.Thank you.